Agility Support Plans
Agility Support Plans
Flexible support to keep your systems running smoothly. Choose the plan that best fits your business.
Flexible support to keep your systems running smoothly. Choose the plan that best fits your business.
Agility Support Plans
Flexible support to keep your systems running smoothly. Choose the plan that best fits your business.
Monthly
Annual
💰Save 10% annually
Essential
$299
+GST
Billed Monthly
Unlimited Support Tasks
1 task at a time
2 business day turnaround
Tweaks & fixes to existing automations and Airtable bases
Email & async video support
Light documentation updates (field descriptions, views)
Standard supported platforms
Growth
Popular
$850
+GST
Billed Monthly
Everything in Essential
Unlimited Support Tasks
2 tasks at a time
+Priority 2 business day turnaround
5% discount on Agility Sprint packages
Monthly ‘system tune-up’
How-to videos for your team
Expanded supported platforms
Scale
$1,700
+GST
Billed Monthly
Everything in Growth
Unlimited Support Tasks
4 tasks at a time
++ Priority 1-2 business day turnaround
10% discount on Agility Sprint packages
Dedicated point of contact
Quarterly optimisation & roadmap session
Proactive suggestions for efficiency
Early access to new templates & tools
Enterprise
Custom SLA
Custom support for large teams
POA
Tailored Plan
Everything in Scale
Negotiated task concurrency
Task rollover month to month
SLA-backed turnaround (e.g. 4h)
Larger-scale enhancements bundled
Custom workshops & training
Onboarding for new systems/data
Private Slack channel for direct access
Enterprise covers projects as part of SLA — e.g. data migrations, new system builds.
Annual discount applies at 10% off the total yearly price (paid upfront). Enterprise discounts are POA.
Monthly
Annual
💰Save 10% annually
Essential
$299
+GST
Billed Monthly
Unlimited Support Tasks
1 task at a time
2 business day turnaround
Tweaks & fixes to existing automations and Airtable bases
Email & async video support
Light documentation updates (field descriptions, views)
Standard supported platforms
Growth
Popular
$850
+GST
Billed Monthly
Everything in Essential
Unlimited Support Tasks
2 tasks at a time
+Priority 2 business day turnaround
5% discount on Agility Sprint packages
Monthly ‘system tune-up’
How-to videos for your team
Expanded supported platforms
Scale
$1,700
+GST
Billed Monthly
Everything in Growth
Unlimited Support Tasks
4 tasks at a time
++ Priority 1-2 business day turnaround
10% discount on Agility Sprint packages
Dedicated point of contact
Quarterly optimisation & roadmap session
Proactive suggestions for efficiency
Early access to new templates & tools
Enterprise
Custom SLA
Custom support for large teams
POA
Tailored Plan
Everything in Scale
Negotiated task concurrency
Task rollover month to month
SLA-backed turnaround (e.g. 4h)
Larger-scale enhancements bundled
Custom workshops & training
Onboarding for new systems/data
Private Slack channel for direct access
Enterprise covers projects as part of SLA — e.g. data migrations, new system builds.
Annual discount applies at 10% off the total yearly price (paid upfront). Enterprise discounts are POA.
Monthly
Annual
💰Save 10% annually
Essential
$299
+GST
Billed Monthly
Unlimited Support Tasks
1 task at a time
2 business day turnaround
Tweaks & fixes to existing automations and Airtable bases
Email & async video support
Light documentation updates (field descriptions, views)
Standard supported platforms
Growth
Popular
$850
+GST
Billed Monthly
Everything in Essential
Unlimited Support Tasks
2 tasks at a time
+Priority 2 business day turnaround
5% discount on Agility Sprint packages
Monthly ‘system tune-up’
How-to videos for your team
Expanded supported platforms
Scale
$1,700
+GST
Billed Monthly
Everything in Growth
Unlimited Support Tasks
4 tasks at a time
++ Priority 1-2 business day turnaround
10% discount on Agility Sprint packages
Dedicated point of contact
Quarterly optimisation & roadmap session
Proactive suggestions for efficiency
Early access to new templates & tools
Enterprise
Custom SLA
Custom support for large teams
POA
Tailored Plan
Everything in Scale
Negotiated task concurrency
Task rollover month to month
SLA-backed turnaround (e.g. 4h)
Larger-scale enhancements bundled
Custom workshops & training
Onboarding for new systems/data
Private Slack channel for direct access
Enterprise covers projects as part of SLA — e.g. data migrations, new system builds.
Annual discount applies at 10% off the total yearly price (paid upfront). Enterprise discounts are POA.
What’s Included
Inclusion
Active tasks at one time
Annual billing
Email & async video support
Response time
Private Slack/Teams channel
Dedicated point of contact
Minor tweaks & fixes
Monthly “system tune-up”
Included improvements / month
Proactive optimisation suggestions
Quarterly optimisation & roadmap
Training videos (how-to)
Supported Platforms
Quarterly health check report
Discounted Agility Sprint Packages
1 on 1 calls with Agility Team
SLA-backed turnaround
Extensive onboarding
Essential
1
2 biz days
-
-
-
-
-
-
-
Standard
-
-
Paid Add-On
-
-
Growth
3
+Priority 2 biz days
-
-
1
-
-
Expanded
-
Paid Add-On
-
-
Scale
4
++ Priority 1-2 biz days
-
2
Expanded
Paid Add-On
-
-
Enterprise
Flexible
SLA
Bundled
Expanded
Negotiated
What’s Included
Inclusion
Active tasks at one time
Annual billing
Email & async video support
Response time
Private Slack/Teams channel
Dedicated point of contact
Minor tweaks & fixes
Monthly “system tune-up”
Included improvements / month
Proactive optimisation suggestions
Quarterly optimisation & roadmap
Training videos (how-to)
Supported Platforms
Quarterly health check report
Discounted Agility Sprint Packages
1 on 1 calls with Agility Team
SLA-backed turnaround
Extensive onboarding
Essential
1
2 biz days
-
-
-
-
-
-
-
Standard
-
-
Paid Add-On
-
-
Growth
3
+Priority 2 biz days
-
-
1
-
-
Expanded
-
Paid Add-On
-
-
Scale
4
++ Priority 1-2 biz days
-
2
Expanded
Paid Add-On
-
-
Enterprise
Flexible
SLA
Bundled
Expanded
Negotiated
FAQ
Do I really get unlimited tasks?
Do I really get unlimited tasks?
Do I really get unlimited tasks?
How does billing work?
How does billing work?
How does billing work?
What is a task?
What is a task?
What is a task?
What is the fair use policy?
What is the fair use policy?
What is the fair use policy?
How does the turnaround time work?
How does the turnaround time work?
How does the turnaround time work?
What are the supported platforms?
What are the supported platforms?
What are the supported platforms?
Are 1 on 1 calls with the Agility team included?
Are 1 on 1 calls with the Agility team included?
Are 1 on 1 calls with the Agility team included?
Who will provide the support?
Who will provide the support?
Who will provide the support?
What if I need a whole project built?
What if I need a whole project built?
What if I need a whole project built?
What if I want to cancel my support plan?
What if I want to cancel my support plan?
What if I want to cancel my support plan?
Who Can Access Support Plans?
Read more
Read more
Read more
Let’s Get Started
Don’t let inefficient processes hold your business back any longer. Now is the time to take control of your systems and set your business up for growth. Schedule your free Systems Snapshot today with one of our Australia-based business automation and Airtable experts, and let’s begin your journey towards a more efficient, productive future.
Let’s Get Started
Don’t let inefficient processes hold your business back any longer. Now is the time to take control of your systems and set your business up for growth. Schedule your free Systems Snapshot today with one of our Australia-based business automation and Airtable experts, and let’s begin your journey towards a more efficient, productive future.
Let’s Get Started
Don’t let inefficient processes hold your business back any longer. Now is the time to take control of your systems and set your business up for growth. Schedule your free Systems Snapshot today with one of our Australia-based business automation and Airtable experts, and let’s begin your journey towards a more efficient, productive future.
©2025 Agility Automation Pty Ltd.
©2025 Agility Automation Pty Ltd.
©2025 Agility Automation Pty Ltd.